Istituto di Scienza e Tecnologie dell'Informazione     
Barricelli B. R., Marcante A., Mussio P., Parasiliti Provenza L., Valtolina S., Fresta G. BANCO: a Web architecture supporting unwitting end-user development. In: IxD&A - Interaction Design & Architecture(s), "Design for the Future Experience", vol. 5/6 pp. 23 - 30. Special issue: Computer Human Interaction Italy 2009 - CHItali'09 (Roma, 17-19 June 2009). ACM SIGCHI Italy (ed.). IxD&A, 2009.
Today end users are no longer mere consumers of computer tools but increasingly need to be more active producers of information and software artifacts. New techniques for engineering software are needed to support end users in this new role. This paper introduces one of these techniques, namely unwitting end-user development, and explains the BANCO architecture, which has been designed to support unwitting end-user development allowing the creation of systems customized to end-user culture, end-user role, and platform in use, as well as system re-use and evolution. It also supports consistency in interaction styles, particularly in web applications. This reasoning is made concrete through an example that presents a factory-automation prototype built using the BANCO architecture.
Subject End-user development
Unwitting software programming
Interactive systems
AJAX architecture
H.1.2 User/Machine Systems

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