Istituto di Scienza e Tecnologie dell'Informazione     
Harrison M. D., Massink M., Latella D. Engineering crowd interaction within smart environments. In: EICS 2009 - ACM SIGCHI Symposium on Engineering Interactive Computing Systems (Carnegie Mellon University, Pittsburgh, USA, 14-17 luglio 2009). Proceedings, pp. 117 - 122. ACM, 2009.
Smart environments (e.g. airports, hospitals, stadiums, and other physical spaces using ubiquitous computing to empower many mobile people) provide novel challenges for usability engineers. Firstly, interaction can be implicit and therefore unintentional on the part of its users. Secondly, the impact of a smart environment can influence the collective or crowd behaviour of those immersed within it. These challenges lead to requirements for complementary analyses which must be combined with the more typical focus on the interaction between user and device. The paper explores a family of stochastic models aimed at analyzing these features with a particular focus on crowd interaction.
URL: http://portal.acm.org/toc.cfm?id=1570433&type=proceeding&coll=ACM&dl=ACM&CFID=51870839&CFTOKEN=15378194
Subject Design
Usability Analysis
Dynamic Signage Systems
Fluid Flow Analysis
D.2.4 Software/Program Verification. Statistical methods
D.4.8 Performance. Stochastic Analysis. User interfaces
H.5.2 User Interfaces. Theory and methods
68Q60 Specification and verification (program logics, model checking, etc.)
68Q85 Models and methods for concurrent and distributed computing (process algebras, bisimulation, transition nets, etc.)
68N30 Mathematical aspects of software engineering (specification, verification, metrics, requirements, etc.)

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