PUMA
Istituto di Scienza e Tecnologie dell'Informazione     
Paganelli L., Paterṇ F. Remote Usability Evaluation of Web Applications through Browser Logs and Task Models. In: Behavior Research Methods Instruments & Computers, vol. 35 (3) pp. 369 - 378. The Psychonomic Society Publications, 2003.
 
 
Abstract
(English)
The dissemination of Web applications is extensive and still growing. The great penetration of Web sites raises a number of challenges for usability evaluators. Video-based analysis can be rather expensive and may provide limited results. In this article, we discuss what information can be provided by automatic tools able to process the information contained in browser logs and task models. To this end, we present a tool that can be used to compare log files of user behavior with the task model representing the actual Web site design, in order to identify where users' interactions deviate from those envisioned by the system design.
Subject Reverse Engineering
User Interfaces
Web sites
D.2.2 Design Tools and Techniques


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